Description

The Ophthalmic Specialty Coordinator coordinates and schedules consultations for the Retinopathy of Prematurity (ROP) program. The Ophthalmic Specialty Coordinator liaisons between community practices and hospitals, hospital staff, and other professionals to manage patients’ needs and is a bridge between many aspects of patient care and quality improvement in the operations of specialty services.

Requirements

Delivers high-quality care coordination services for ROP and Ocular Oncology population. 
Oversee the handling of scheduling in and outside of VCU Health, follow up on labs and records, and correspond with Child Protective Services (CPS). 
Identifies and tracks infants in need of ROP surveillance using established protocols. 

Schedules exams based on gestational age and ensures inpatient rounding schedule is accurate 
Maintains ROP census with regular review with high attention to detail for both outpatient visits and inpatient rounding. 
Assist the attending physicians in the exam and care of the patients meeting ROP protocol requirements. 
Works closely with NICU, Ophthalmology Clinic, NICU RN, NICU Nurse Manager, NICU Case Management, Ophthalmologist, and Neonatologist for all care coordination. 

Serves as direct point of contact for patients and referring providers requesting/receiving service 
Participates in phone and patient medical record messages to coordinate patient care logistics. 
Ensure responsibility and visible commitment of diversity equity and inclusion programs/initiatives through collaboration and implementation of initiatives across the health.
 

Employment Qualifications:

Required Education: 

High School diploma or equivalent 

Combination of education and experience may be considered in lieu of a degree.  

Minimum Qualifications 

Years and Type of Required Experience: 

Five (5) years experience in ophthalmology as an ophthalmic Technician. 

Other Knowledge, Skills and Abilities Required: 

An individual who will work well in a cohesive team environment, prioritize high-quality patient care, and work well with physicians and staff. Candidates must possess a positive attitude and great work ethic. Candidates must be detail oriented, professional, motivated, dependable, and have strong people skills.  

Other Knowledge, Skills and Abilities Preferred: 

Experience in Ocular Oncology and Pediatric ROP programs.